This Privacy Policy explains how Hartron Skill Centre, Hisar ("we", "us", "our") collects, uses, stores, shares and deletes your personal information when you visit our website hartronhisar.in, contact us, or interact with our advertisements on platforms such as Facebook, Instagram (Meta) and Google. By using our website or submitting an enquiry, you consent to the practices described in this policy.
1. Who we are
Hartron Skill Centre, Hisar is an NCVET-approved, NSQF-aligned computer training institute and an authorised franchisee of HARTRON (Haryana State Electronics Development Corporation Limited), located between Nagori Gate & Bus Stand, near Gurudwara, Hisar, Haryana 125001, India.
2. Information we collect
Information you provide directly. When you fill an enquiry form, message us on WhatsApp, submit a lead form on a Facebook/Instagram or Google advertisement, or contact us by phone, we may collect your name, phone number, email address, city or area, course of interest, and any message or details you choose to share.
Information collected automatically. When you visit our website, we and our analytics providers may automatically collect limited technical information such as your device type, browser, approximate location, pages viewed, and how you interact with the site, using cookies and similar technologies.
Information from advertising platforms. If you respond to our advertisements, the advertising platform (for example, Meta or Google) may share the contact details you submitted in their lead form with us, in accordance with their own terms and your consent given on that platform.
3. How we use your information
- To respond to your enquiries and provide information about courses, fees, batch timings and admissions.
- To provide counselling, process admissions and communicate with you as a prospective or enrolled student.
- To send you relevant updates about courses, batches or offers you have enquired about (you may opt out at any time).
- To operate, maintain and improve our website and services.
- To measure and improve the performance of our advertising and understand how visitors find us.
- To comply with applicable legal and regulatory obligations.
4. Advertising, cookies and analytics
We use Google Analytics to understand website usage; it sets cookies and processes usage data (with IP anonymisation enabled). We may run advertisements on Meta (Facebook and Instagram) and Google, which may use cookies, pixels or similar technologies to deliver and measure ads. These third parties process data under their own privacy policies. You can control cookies through your browser settings and manage ad preferences through the relevant platform's settings.
5. How we share your information
We do not sell your personal information. We may share it only:
- With trusted service providers who help us operate our website, communications and advertising (for example, hosting, analytics, Meta, Google and WhatsApp), strictly for the purposes described here.
- Where required by law, regulation, legal process, or a valid governmental request.
- To protect the rights, safety or property of Hartron Skill Centre, Hisar, our students or others.
6. Data retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy — for example, to respond to your enquiry, provide counselling, and maintain enrolment and academic records. Enquiry data from prospective students who do not enrol is retained for a limited period for follow-up and then deleted or anonymised. Where we are required to keep certain records by law, we retain them for the period required.
7. Your rights and how to delete your data
You may, at any time, request to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information from our records.
- Withdraw consent or opt out of marketing communications.
To make any of these requests, email us at satyahartronhisar@gmail.com or call 92158-38058 with your name and the phone number or email you used. We will verify your identity and action verified deletion requests within a reasonable time, unless we are required to retain certain data by law.
8. Data security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children and minors
Many of our courses are taken by students who may be minors. Where a prospective student is under 18, we expect enquiries and enrolment to be made by, or with the consent of, a parent or guardian. If you believe we have collected information from a minor without appropriate consent, please contact us and we will delete it.
10. Third-party links
Our website may contain links to third-party sites and platforms (such as our social media pages). We are not responsible for the privacy practices of those third parties; please review their policies separately.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact & grievance officer
For any questions, requests or complaints regarding this policy or your personal data, please contact:
Hartron Skill Centre, Hisar
Grievance Officer: Prashant Singhla
Between Nagori Gate & Bus Stand, Near Gurudwara, Hisar, Haryana 125001
Email: satyahartronhisar@gmail.com
Phone: 92158-38058, 98120-86917